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Debt Collection – document logistics for debt collection companies

The external archiving of rarely accessed debtor hardcopy files which are subject to long-term monitoring due to futility of collection after legal enforcement or which just need to be maintained in order to observe the legal retention periods, has become a matter of course for many debt collection companies. Frequently accessed debtor files, by contrast, are usually still managed on one's own and in close proximity to the administrative work department to enable quick access for the receivables management.
Rhenus Archiv Services takes over the external operation of active debtor files within the framework of business process outsourcing.

This type of service is used by debt collection companies who are dependent on working with physical records and documents or just undergo the transition phase between physical and electronic record management and file processing.
We ensure permanent, fast, secure, traceable and low-cost access to the documents contained in the debtor files.

Our support for your receivables management:

  • Take over of the complete debtor file management
  • Enforcement order management
  • Digital provision of individual documents from the debtor files on the basis of fixed service levels by direct scan-on-demand into the electronic debtor file
  • Regular sorting of documents to the file
  • File creation, processing, closing and archiving
  • Take over of simple administrative work processes in order to support your receivables management with qualified personnel

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Rhenus Archiv Services GmbH  
Rhenus-Platz 1
59439 Holzwickede
Tel: +49 2301 29 1600